Shipping & Returns
Each item from MiCuZ is handmade. Items will be shipped within 1-3 business days.
UK Estimated delivery times
FREE Standard Delivery on orders over £45
£3.95 - Standard Delivery: 2-5 business days
£6.95 - Express Delivery: 1-2 business days
I'll do my best to meet these delivery estimates, but can't guarantee them.
Orders are delivered with Royal Mail and will require a signature on delivery.
We regret we are unable to post to PO Box addresses.
Customs and import taxes - International orders
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURN & EXCHANGE POLICY
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Items on sale
If you receive any damaged items please ensure you notify us within 24 hours at email@example.com
Conditions of return
We hope you are happy with your MiCuZ purchase.
If for any reason you are not please contact us at firstname.lastname@example.org
The customer is liable for the cost of returning any items. They must be returned by Royal Mail signed for service with a tracking number. All goods should be well packaged for posting and in its original new condition with no damage and in perfect condition.